Can't find what you need?
Contact Us
Reset Search

Article

You're unable to interact with Adobe Flash Player objects in SMART Notebook software after updating to Adobe Flash Player 11.9.X

« Go Back

Information

 
Overview
Details
Issue
After you update Adobe Flash Player to version 11.9.X, you're unable to interact with Adobe Flash Player objects that you try to load from Lesson Activity Toolkit or your own SMART Notebook files.
Symptoms
  • Simple Adobe Flash Player objects, such as Balloon Pop and Dice, render correctly but you're unable to interact with them.
     
  • Advanced Adobe Flash Player objects, such as Anagram and Hot Spot, don't load at all.
Example:
NaN% Flash Loading Error
Cause
Solution
Using Internet Explorer, upgrade Adobe Flash Player to version 11.9.900.152 or later from get.adobe.com/flashplayer.
Background
Internal Information
SMART Hardware
SMART SoftwareSMART Notebook collaborative learning software
Operating SystemsWindows XP SP3 operating system, Windows 7 operating system
First PublishedOctober 10, 2013
Last UpdatedNovember 12, 2013
Attachment 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255