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Troubleshooting decision tree: SMART Room Systems with Skype for Business

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Information

 
Overview

The attached file provides detailed guidance for troubleshooting SMART Room System with Skype for Business (formerly SMART Room System for Microsoft Lync).

Models covered in this troubleshooting tree:

  • SRS-LYNC-XS (with one SBID8055i display)
  • SRS-LYNC-XS (with one SBID8055i-G5 display)
  • SRS-LYNC-S (with one SBID8070i-G4 display)
  • SRS-LYNC-S-G5 (with one SBID8065i-G5 display)
  • SRS-LYNC-M (with one SBID8084i-G4 display)
  • SRS-LYNC-M-Dual (with two SBID8055i displays)
  • SRS-LYNC-M-Dual (with two SBID8055i-G5 displays)
  • SRS-LYNC-L (with two SBID8070i-G4 displays)
  • SRS-LYNC-L-G5 (with two SBID8065i-G5 displays)
  • SRS-Lync-XL (with two SBID084i-G4 displays)
Details
Issue
Symptoms
Cause
Solution
Background
Internal Information
SMART HardwareSMART Room System with Skype for Business, SMART Room System for Microsoft Lync (SRS-LYNC), Lync appliance (AM70-L)
SMART Software
Operating SystemsWindows operating systems
First PublishedNovember 28, 2013
Last UpdatedMay 18, 2016

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