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Touching and drawing on your SMART Board interactive whiteboard is inaccurate

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Information

 
Overview

Using your interactive product with DViT technology, you can perform normal computer operations simply by touching or hovering close to the interactive screen with your finger, or a pen tray pen (interactive whiteboards) or the tethered pen (interactive pen displays).

Your SMART Board interactive whiteboard detects when your pen or finger contacts or comes close to the interactive screen. The contact point is sent to the connected computer where SMART Board software translates the information into mouse clicks and digital ink. This enables you to perform normal computer operations by touching or hovering close to the screen.

Details
Issue

Touching and drawing on your SMART interactive whiteboard is inaccurate.

Symptoms
Cause
Solution

For best results, keep your pen or finger at a right angle to the interactive display. Don't allow your wrist, clothing or other fingers to get too close to the screen. This may trigger an inaccurate point.

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When you draw with your index finger, keep your other fingers curled up as if you were holding a coin in the palm of your hand.

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When you draw with a pen, hold your pen so that your fingers are away from the pen nib.

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Background
Internal Information
SMART HardwareSMART products with DViT (Digital Vision Touch) technology
SMART Software
Operating Systems
First PublishedNovember 17, 2008
Last Updated
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