Can't find what you need?
Contact Us
Reset Search

Article

SMART Notebook software closes unexpectedly when viewing a page in a SMART Notebook file with Adobe Flash objects

« Go Back

Information

 
Overview
Details
Issue
This issue affects SMART Notebook collaborative learning software on Mac computers with Adobe Flash Player version 22 installed. When you view a page that includes an Adobe Flash object, SMART Notebook software closes unexpectedly.
Symptoms
SMART Notebook software closes unexpectedly when you view a page in a SMART Notebook file that includes an Adobe Flash object.
Cause
Solution
Update to the latest version of SMART Notebook software (education.smarttech.com/en/products/notebook/download).
Background
Internal Information
SMART Hardware
SMART SoftwareSMART Notebook 11.4 or later collaborative learning software
Operating SystemsMac OS X 10.11 operating system software, Mac OS X 10.10 operating system software, Mac OS X 10.9 operating system software
First PublishedJune 22, 2016
Last UpdatedOctober 18, 2016
Attachment 

Feedback

 

Was this article helpful?


   

Feedback

Please tell us how we can make this article more useful.

Characters Remaining: 255