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Master troubleshooting guide for G3-series, G4-series and G5-series interactive flat panels

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Information

 
Overview
This document provides troubleshooting for issues with 
  • SMART 8070i interactive flat panel (G3 series)
  • SMART Board 8055i interactive flat panel (G3 series)
  • SMART Board 8084i interactive flat panel (G4 series)
  • SMART Board 8070i interactive flat panel (G4 series)
  • SMART Board 6000 series interactive flat panel (G5 series)
  • SMART Board 8000 series interactive flat panel (G5 series)
Details
Issue
Covers issues with touch, video, audio and other kinds of problems.
Symptoms
Refer to the attached document.
Cause
Solution
Refer to the attached document.
Background
Internal Information
SMART HardwareSMART 8070i interactive flat panel (G3 series), SMART Board 8055i interactive flat panel (G3 series), SMART Board 8084i interactive flat panel (G4 series), SMART Board 8070i interactive flat panel (G4 series), SMART Board 6000 series interactive flat panel (G5 series), SMART Board 8000 series interactive flat panel (G5 series)
SMART Software
Operating Systems
First PublishedSeptember 7, 2016
Last UpdatedOctober 7, 2016

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