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How to download and install SMART Notebook 11 software for Windows operating systems

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Information

 
Overview

You can use the Education Software Installer to install SMART Notebook 11 software.

To install the complete version of SMART Notebook 11 software, you must complete the following steps:

  1. Remove earlier versions of SMART Board software and SMART Notebook software.

  2. Download the Education Software Installer and install SMART Notebook 11 software.

  3. Obtain a product key.

  4. Activate SMART Notebook 11 software.

This document includes additional information on downloading and installing SMART Notebook 11 software.

Note

If you want to download and install SMART Notebook 11 software for a 30-day trial, see smarttech.com/kb/124762.


Details

To remove earlier versions of the software

  1. Remove all versions of SMART Board software, SMART Notebook software, SMART Product Drivers, SMART Response software and SMART Common Files (if installed) from your computer. If you don’t know how to remove software, ask your system administrator.

    Note

    If you want to keep your previous Gallery content, don't remove the Gallery when you uninstall SMART Notebook software.

  2. Restart your computer.

To download the Education Software Installer and install SMART Notebook 11 software

  1. Go to smarttech.com/downloads, and then navigate to the SMART Notebook 11 software for Windows operating systems downloads page.

  2. Read the details of the SMART Notebook 11 software for Windows note, and then click Download.

  3. Follow the on-screen instructions to save the Education Software Installer EXE file to your computer.

  4. Browse to the folder on your computer where you saved the Education Software Installer EXE file.

  5. Double-click the Education Software Installer EXE file.

    The installation wizard appears.

  6. Click Continue, and then follow the on-screen instructions, selecting the SMART Notebook check box in the Select Products dialog box during the installation.

    Note

    For more information, see the Education Software Installer 2012 installation guide.

Note

After you install SMART Notebook 11 software, you have a 30-day trial period before you need to enter a product key. You can enter a product key at any time during your trial period.

To obtain a product key

  1. Go to smarttech.com/registration, and then click Continue.

  2. Type your SMART hardware product’s serial number into the Serial number/Product key entry box, and then click Validate.

    Your SMART hardware product’s serial number is checked for validation.

    Tip

    For help finding your SMART hardware product’s serial number, see Find your serial number.

  3. Once your SMART hardware product’s serial number is validated, click Next, and then complete the personal information form.

    SMART will e-mail you a product key.

Notes

  • You don’t need to complete the previous steps for all of your SMART hardware products. You can activate every copy of SMART Notebook software in your school using the same product key.

  • For more information on locating your product’s serial number, see the links on the final page of this document.

Tip

If you’ve already registered your SMART hardware products but don’t have your SMART Notebook software product key available, use the Retrieve your SMART Notebook software product key form to retrieve your SMART Notebook software product key.

To activate SMART Notebook 11 software

You can activate SMART Notebook software at anytime after installation.

  1. Start SMART Notebook 11 software.

  2. Click Help, and then select Activate Software.

    The activation wizard appears.

  3. Follow the on-screen instructions to activate the software.

Note

When your 30-day trial period has elapsed you will be unable to start SMART Notebook software and the Activation Wizard will appear. To activate SMART Notebook software, click Enter License and follow the on-screen instructions.

To install SMART Notebook 11 software on other computers in your school

Complete the following steps for each computer in your school on which you want to install the software.

  1. Copy the Education Software Installer EXE file from the computer you used in the previous procedure to the computer on which you want to install the software.

  2. Double-click the Education Software Installer EXE file and follow the above SMART Notebook 11 software installation instructions.

Note

Activate the software after the installation using the above instructions.

 
Issue
Symptoms
Cause
Solution
Background
Internal Information
SMART Hardware
SMART SoftwareSMART Notebook 11 collaborative learning software
Operating SystemsWindows operating systems
First Published
Last UpdatedOctober 25, 2013
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