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How to Download and Install Notebook Software 10 for Mac Computers on the Same Computer as Senteo Software 1.0 SP3

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Information

 
Overview

Important

If you want to install Senteo software 1.0 SP3 on the same computer as Notebook software 10, you must install it before you install Notebook software 10.

To install the complete version of Notebook software 10 on the same computer as Senteo software 1.0 SP3, you must complete the following steps:

  1. Obtain a product key.

  2. Uninstall older versions of SMART Board software and Notebook software.

  3. Download and install Senteo software 1.0 SP3.

  4. Uninstall Senteo software’s version of Notebook software.

  5. Download and install Notebook software 10.

  6. Activate Notebook software 10.

This document includes additional information on downloading and installing Notebook software.

Details

To obtain a product key

  1. Browse to www.smarttech.com/NB10ProductKey in your computer's web browser.

  2. Type your SMART hardware product's serial number and complete the customer information form. SMART will e-mail you a product key.

  3. Continue the following procedures while you wait for the e-mail.

    Notes 

    • You don’t need to complete the previous step for all of your SMART hardware products. You can activate every copy of Notebook software in your school using the same product key.

    • For more information on locating your product’s serial number, see the links on the final page of this document.

    To uninstall older versions of the software

    1. Uninstall all versions of SMART Board software, Notebook software, SMART Board drivers, Notebook software drivers, Gallery Setup and SMART Product Update from your computer. If you do not know how to uninstall software, ask your system administrator.

      Note 

      Don't uninstall the Gallery if you want to keep your previous Gallery content.

    2. Restart your computer.

    To download and install Senteo software 1.0 SP3

    1. Browse to www.smarttech.com/downloads, and then drill down to the Senteo software 1.0 downloads page.

    2. Read the details of the Senteo assessment software 1.0 with service pack 3, and then click Download.

    3. Follow the on-screen instructions.

    To uninstall the Senteo software version of Notebook software

    1. Uninstall Notebook software. This Senteo-specific version of Notebook software is installed during the Senteo software installation but must be removed to prevent it from interfering with the installation of the complete version of Notebook software. If you do not know how to uninstall software, ask your system administrator.

    2. Restart your computer.

    To download and install Notebook software 10

    1. Browse to www.smarttech.com/downloads, and then drill down to the Notebook software 10 downloads page. Read the details of the SMART Notebook software 10 download - free 30 day trial, and then click Download. Follow the on-screen instructions to save notebook10withsmartboarddriversinstall.dmg to your desktop.

    2. Double-click notebook10withsmartboarddriversinstall.dmg and follow the on-screen instructions. During the installation, type the product key you received in the e-mail from SMART.

    To activate Notebook software 10

    If you did not type the product key during the installation, you can activate Notebook software after the installation.

    1. Open the Welcome Center.

    2. Press the Help/Support tab.

    3. Press Activate Software.

      The SMART Software Activation dialog box appears.

    4. Follow the on-screen instructions. During this activation process, type the product key you received in the e-mail from SMART.

    To install Notebook software 10 on the other computers in your school

    Complete the following steps for each computer in your school on which you want to install Notebook software 10.

    1. Copy notebook10withsmartboarddriversinstall.dmg from the computer you were using in the previous procedure to the computer on which you want to install the software.

    2. Double-click notebook10withsmartboarddriversinstall.dmg and follow the on-screen instructions. During the installation, type the product key you received in the e-mail from SMART.

      Note 

      If you did not type the product key during the installation, activate Notebook software after the installation using the above instructions.

    Issue
    Symptoms
    Cause
    Solution
    Background

    To locate the serial number of SMART hardware products:

    • See document 84327 if you have a Front ProjectionSMART Board interactive whiteboard.

    • See document 84318 if you have a Rear ProjectionSMART Board interactive whiteboard.

    • See document 84317 if you have an In-Wall Rear ProjectionSMART Board interactive whiteboard.

    • See document 84319 if you have a SMART Boardfor Flat-Panel Displays interactive whiteboard.

    • See document 84325 if you have an AirLiner wireless slate.

    • See document 84323 if you have a Sympodium interactive pen display.

    Internal Information
    SMART Hardware
    SMART SoftwareSMART Notebook software 10 and Senteo assessment software 1.0 SP3
    Operating SystemsMac OS X operating system software
    First Published25-Apr-08
    Last Updated26-May-08
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