Reset Search


How to return your SMART Notebook activation to use the product key on another computer

« Go Back


With the structure of SMART Notebook licenses, sometimes you will be required to return an activation key from a specific computer, allowing you to activate the software on an another computer.
There are several ways to return a software activation.  Choose the method that suits your requirements best.

Method 1 - Returning an activation on a single computer

You can return an activation key from a computer with SMART Notebook software still installed. Once these steps are complete, SMART Notebook will not open unless you have an activation key with valid maintenance.
  1. Open SMART Notebook software
  2. Select Help > Software Activation...
  3. Select the product key you wish to return and click Manage Selected Product Key...
  4. Select Return the product key so a different computer can use it and click Next.
  5. Select Submit request automatically. Select Submit request manually if you aren't online or if you are having connection issues.

Method 2 - Returning an activation by command line

This method allows you to return activation keys from multiple computers across your network or from an individual machine silently and remotely. SMART software is required to be installed for the command line to work.

To locate the applicable command line for your software version and operating system, go to the SMART Notebook support page, choose your version and click Installing and Maintaining. At the bottom of this page, you will find the system administrator's guide which will have a section about returning an activation by command line.

First PublishedOctober 20, 2015
Last UpdatedAugust 8, 2017
Operating SystemsWindows operating systems, Mac OS X operating system software
SMART Hardware
SMART SoftwareSMART Notebook 14 software, SMART Notebook 15 software, SMART Notebook 16 software, SMART Notebook 17 software



Was this article helpful?



Please tell us how we can make this article more useful.

Characters Remaining: 255