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How to obtain a SMART education software product key

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In order to obtain a SMART Learning Suite (SMART Notebook software, lab, SMART amp) product key, please follow the process below for the version of SMART Notebook software you are using.

SMART Notebook 11.4 software

You don't need a product key to activate SMART Notebook 11.4 software. A product key isn't required to continue using SMART Notebook 11.4 software.

SMART Notebook 14 and later software

Note: Product keys for SMART Notebook 14 software and later have the format NC-XXXXX-XXXXX-XXXXX-XXXXX-XXX.

SMART Notebook 14 and later software requires a product key with a valid subscription term in order to activate. Product keys are provided at the time of purchase. The purchaser and/or technical contact listed on the order has the product key. If your organization has purchased SMART Notebook software or SMART Learning Suite, contact your procurement department or your organization's technical support team.

If you are the contact provided on the order (usually a purchaser or a technical contact) or a SMART Reseller and are looking for the product key:
  • The product key is included in the sales confirmation email at the time of order.
  • The product key can be located in the SMART Software Portal. Your login was sent in an email at the time of the order.
If you require any further assistance, please contact SMART Support (

Additional Resources

First PublishedJuly 15, 2016
Last UpdatedApril 12, 2017
Operating SystemsWindows operating systems, Mac OS X operating system software
SMART Hardware
SMART SoftwareSMART Notebook software, SMART amp software, lab



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