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How to obtain a SMART education software product key
HOW-TO - July 15, 2016 - 000018211
This article explains how to obtain a product key for SMART Notebook software, lab or SMART amp software.
You're unable to interact with Adobe Flash Player objects in SMART Notebook software after updating to Adobe Flash Player 11.9.X
TROUBLESHOOTING - October 10, 2013 - 000014299
This article diagnoses and resolves the issue where Adobe Flash Player objects become unresponsive in SMART Notebook software after you update to Adobe Flash Player 11.9.X.
Optimizing Your Projector's Lamp Life
TROUBLESHOOTING - September 9, 2013 - 000014065
You're unable to print to SMART Notebook Document Writer
TROUBLESHOOTING - June 2, 2014 - 000015128
This article diagnoses and resolves an unresponsive SMART Notebook Document Writer.
SMART Pen Tray Lights Remain Lit when Pens and Eraser Aren't in Use
TROUBLESHOOTING - September 9, 2013 - 000012682
SMART Board 600 Series Interactive Whiteboards May Not Correctly Detect Pen Tray Tools
TROUBLESHOOTING - September 9, 2013 - 000013806
Meeting participants are unable to take control of the presenter's shared desktop in Bridgit software
TROUBLESHOOTING - September 12, 2014 - 000015640
This article diagnoses and resolves remote control of the presenter's desktop in Bridgit conferencing software.
Your interactive screen doesn't respond to touch
TROUBLESHOOTING - September 9, 2013 - 000014096
Touching and drawing on your SMART Board interactive whiteboard is inaccurate
TROUBLESHOOTING - September 9, 2013 - 000013976
Your SMART Board 885ix interactive whiteboard system doesn’t respond to touch and the pen tray button flashes blue
TROUBLESHOOTING - November 5, 2013 - 000014283
This article diagnoses and resolves a SMART Board 885ix interactive whiteboard system that doesn't respond to touch.
Stuck or dead pixels appear in the projected image
TROUBLESHOOTING - October 25, 2013 - 000014331
This article diagnoses and resolves stuck or dead pixels that appear in the projected image from any SMART projector.